Missing filter in "Helper"?

After selecting a project in the details section of the Customize Panel Configuration Page the "Helper" will provide a list of predefined/saved filters. Selecting a filter will paste the JQL from the predefined filter to the "Filter" field.

The list of filters displayed in the "Helper" includes:

• Filters shared with the selected project.

• Filters shared with the current user.

Please check if the expected field is shared with you or selected project.